Click here to sign up on line

Seven Benefits of this Seminar:

1.LEARN why Under Promising is Important

2.DISCOVER how Active Listening will Improve CS

3.Sell More of YOUR Product or Service NOW!

4.AMAZING Stories of CSE!

5.YOU will Inspire Customer Service in your Organization!

6.YOU will Learn to Get the Fourth Sale First!

7.HEAL the Strained Relations with your Customers!

Class size is limited, SIGN UP NOW!

What people are saying about the Seminar:

“I am writing to let you know how much we enjoyed and appreciated  your keynote address and seminar Customer Service Excellence at the annual combined convention of PHCC Ohio and ACCA Ohio Chapters.  I only wish we had allowed more than two hours!”
    Scott Robinson, President, ACCA Ohio Chapter

“He kept us involved and role played.  He gave us practical experiences and tools to use that will improve our business and personal lives.  He is a very powerful speaker that will make you laugh and think, then act.”
    Mickey Smith, Director of Marketing, Coleman

“Mark, you are the best investment Contracting Business has ever made!  You have truly provided the impetus for our alignment and success.  Your two days has helped us passionately “Raise the Bar” of our organization.”
    Alex Carney, Publisher-CEO, Contracting Business Magazine

“Go to this seminar.  He is a great storyteller.”
    Randy Dec, Lakeside Industries Division Manager

“I am amazed at how rich and meaningful the seminar is.  Just wonderful.”
    Scott Forslund, Director of Public Relations, Premera Blue Cross

“It will change your life”
    Wade Brewer-WB-TV-22