"Influence" by Robert Cialdini - 1998 - 336 page - Perennial Currents
Over 250,000 copies sold, this book explains why some people are
remarkably persuasive and how you can beat them at their own game. You
will learn the six psychological secrets behind our powerful impulse to
comply, how skilled persuaders use them without detection, how to defend
yourself against them, how to put those secrets to work on your behalf.
This book guarantees two things:
1. You will never say "Yes" when you mean "No".
2. You will make yourself more influential than ever.
30 Days to a Happy Employee – Dottie Gandy – Simon and Schuster – 202 pages.
"It’s not more money, bigger offices, better benefits, or flextime. The number one reason employees quit their jobs is that they don’t feel valued on a human level. Dottie provides a simple, principle-based solution that will work to solve the problem in any business. A must read to improve employee communication and morale. Forward by Jack Lowe, CEO of TD Industries.
Leader Effectiveness Training by Thomas Gordon – GP Putnam & Sons – 278 pages. "The book that pioneered the "I" message concept. A fabulous book for parents, managers, coaches and employees.
