“Great job at our All-Hands Meeting. We did not want you to stop!”
Kurt Peterson, Microsoft

“I have been attending seminars for 20 years. You are the finest speaker I have ever heard.”
David Rhea, Texas Restaurant Association

“Once again you were fabulous, as usual. Your keynote speech was right on the money. If I could bottle you and sell it, I’d be rich.”
Lola Franklin, Executive Director, Washington Multi-Family Housing Association

“The fast paced style and great nuggets of information, wisdom and wit. Thanks Mark, fantastic job as expected.”
Brian McGuire, Association of General Contractors

"Thanks for your dedication to this industry. Your standing room only seminars at several Comfortech seminars have always been top rate as noted by the high acclaim noted on the evaluations."
Mike Murphy, Contracting Business Magazine, Editor-in-Chief

“After our first meeting, I knew you possessed the skills and expertise to accomplish my goals of rebuilding the management team in the face of impending change. I am very happy that I made that decision today, and through your guidance and consulting, you have made a tremendously positive impact on this company.”
-Wade Brewer, Vice President/Owner, KTWB-TV

“I believe Mark Matteson takes the time to tailor his presentations to the group. He is well organized and prepared, he immediately engages people with a calming, direct and interactive approach. I recommend he be utilized in future presentations.”
-Karl Bruno, Director of Food and Beverage, The W Hotel

“I appreciate your sincerity and how approachable and available you have made yourself as a working resource…to everybody. I have learned some valuable things about myself and specific things I can improve.”
-Whitney Vollmer, Manager, Icicle Seafoods

"I wanted to let you know that everyone who attended your training this past weekend really enjoyed it and got a lot out of it. Thanks for sharing your experiences, knowledge and great sense of humor! "
Judy Ellis, HR Director, CES Mechanical, Orlando, FL

"Mark, I have heard nothing but positive comments about your presentation and really appreciate it. After our construction meeting this morning, one of the more “critical” guys was very complimentary! The room WILL be full for your second seminar. "
Curt Anderson, President, ASEI, Tacoma, WA

“We enjoyed your seminar at Comfortech in Nashville. Out of all the speakers you had the most impact on my brother and me. We purchased the audio and paperback of Freedom From Fear and listened to it on the way home, to St. Louis. We were both equally set on fire to make some life changes and changes to our company. Thanks Much.”
Travis Seeger, Chesterfield Service

Thank you so much for incorporating my requests into your workshops. Wow- you have so much passion and exceptional talent. It was a pleasure to have you with my team and most are extremely grateful and have grown! It is always such a rush to see immediate results! Thank you so much! We will speak in the near future.
Maureen “Mo” Shaw, GM, Ray’s Boathouse Restaurant

We will definitely have you back next year. Great job. Thank you.
Larry and Debbie Vandagriff – Johnstone Supply, Evansville, IN

Thanks again for a fabulous day with our dealers. You did a great job with your Technician Sales Training!
Scott Sadlier – Johnstone Supply, Tacoma, WA

“Your knowledge of our industry really set you apart. I can’t wait to go back to my organization and apply these new sales tools.”
Michael Vlani – TM-Johnstone Supply

I truly enjoyed most everything in the seminar. I especially liked how you can relate to the HVAC industry with examples. I enjoyed your presentation very much. I would like to talk with you as soon as possible about working with our people and dealers.
Mike Martinson – Johnstone Supply, Portland, OR

“Great job with our dealers! We look forward to having you back.”
Mary Schilling, Johnstone Supply, Sioux Falls, SD

I would absolutely recommend this training to others! I really liked the way you related to us on a personal basis. I wish the seminar had been longer.
Jeff Faubion, Johnstone Supply

“The standing ovation said it all! Great job Mark!
Jeff Smith, VP Wrenn Handling, Coumbia, SC

“I liked learning how to be a better listener and how to deal with an angry customer. Excellent Session, Great job Mark!” Steve Coffin, VP, Frank Millard & Co. Burlington, IA

“I really enjoyed your presentation. You use the hands-on approach to meetings and group discussions. I respect your spontaneity and ease with which you improvise in front of the group. You have a gift for leading the group to discover on their own, the concepts and skills that they have come to be taught.”
-Robert Marshall, Sales Manager, Dowling Corporation

“We really enjoyed meeting you and was quite impressed with the manner in which you can ‘Hold the attention of the group.’ You performed magnificently!”
-Jim Bartollotta, Partner, The Unified Group

“Mark, your presentation was extremely well received. Thank you for all you do for us.”
Matt Peterson, Senior VP Sales & Marketing, York UPG

Mark, I talked to several dealers on the way home last night; we all had a good experience at your BTU seminar yesterday. Thank you for the support to Duncan and our dealers.
Doug Kearns – Duncan Supply, Indianapolis, IN

It was great to see you in Chicago again. You received rave reviews from our dealers on our car hide home across the cheddar curtain. You motivated our dealers and got them to think bigger. Their understanding of how to sell the agreements and the positive impact realized for their businesses is priceless. I truly appreciate all you do for York and me personally.
Eric Scott-Johnson Controls-Sales Manager - WI

I would like to thank you for your excellent presentation at our 1st Annual Construction and Business Conference. The feedback was wonderful.
Leanne Liddicoat, AGC Central District Manager

Mark, your training class was terrific. You made such a huge positive impact on my life. In our lives we meet people that in some way are stepping stone of our life.” You were a very important one!” Thank you. Look forward to talking to you soon. Enjoy your weekend. Thanks!
Jeff Wilder, TM, York Florida

Mark, you made a profound impact on our sales reps. You kept your audience active, expectant, and smiling continuously! Attaboy!
Albert Febre, CES Mechanical Miami, FL

“Mark, you are the best investment Contracting Business has ever made! You have truly provided the impetus for our alignment and success. Your two days has helped us passionately “Raise the Bar” of our organization.”
Alex Carney, Publisher-Publisher, Contracting Business Magazine

“A must read. Go from Victim to Victorious! Buy copies for all your employees.”
—Bill Bartmann, author of Billionaire Secrets to Success

“Mark Matteson has written a book that's part magic, part tragic, and filled with solid business advice. But more than that, it's a book that will touch your heart and make you realize what's truly important in life. Read this book and hug your kids.”
—Dan Holohan, author of eleven books, speaker, and consultant

“In the depths of an endearing and informative story, Mark Matteson once again delivers an undeniable and philosophical approach to life that wakes the reader up to one’s mission in the world; to serve others – there can be no greater quest than this.
—Gina Ippolito, marketing coordinator, Aflac USA

“This is Mark at his very best! Read and re-read this book. As a result, you'll be a better person at home, at work and in the community."
—Ron Smith, author of HVAC Spells Wealth

“Mark is a gifted storyteller and has the remarkable ability to create a connection with the reader.”
—Kristen Brown, manager, Northwest Natural Gas, Portland, OR

“Awesome!”
—Swen Nater, NBA player, coach

“The story of A Simple Choice is that all of one’s problems are from within, but the wonderful answer is that all of one’s solutions come from within also. You will realize that life is about other people, not about self.”
—Don M. Green, executive director, Napoleon Hill Foundation

“A Simple Choice is a collection life parables inside a larger parable. The lessons taught will be lessons learned, memorable by their presentation and notable by their truth and power. When I read this book, I thought of many conversations I’ve had with Mark Matteson, one of the top motivators, speakers, and business coaches in the country. Reading A Simple Choice is like having Mark by your shoulder, coaching. You’ll want to read it more than once. You’ll want to take notes as you go. You’ll want to buy copies for family and friends. This book can change your life.”
—Matt Michel, CEO and president, The Service Roundtable

"A Simple Choice takes many of us down some familiar paths and reminds us of the importance and the value in bouncing back, of being true to our beliefs, and of being a giver, not a taker.
—Dan O’Hara, Senior Vice President, National HVAC Service

“I found it very enjoyable and extremely motivating. A must read if you are in sales or manage salespeople.”
—George Athens, senior manager, TD Industries

“This book carries a powerful message that everyone needs to hear. This story will hit home, whatever your lot in life. I need to read it again.”
—Bill Baltzersen, director of corporate training, Temperature Equipment Corporation

"The book A Simple Choice is another example of how Mark is able to teach people life and business lessons while telling a great story. This is a great book and I recommend it to anyone who wants to grow a great business.”
—Allan Shero, president, Entek Corporation

“We too rarely look at our lives as a series of choices. Mark’s book, like the best of parables, reads more like a spontaneous gift. A Simple Choice points the way, plainly and beautifully. This book is worth savoring, which is a simple choice you’ll be glad you made.”
—Adams Hudson, consultant, speaker, author

“This book will help your soul sing. A Simple Choice will put a spring in your step and nudge you into asking yourself: How is my life going? A Simple Choice just might make it move more smoothly.”
—Tom Peric, president, Galileo Communications

“Mark has great insight into the human condition and a unique ability to translate those insights into real life lessons. A Simple Choice should be required reading for anyone who wants to be successful in business or in life.”
—Chuck Orton, president, MM Comfort Systems

“This is Mark’s best book yet! Mark has a special way of showing how your business life and your personal life are connected to each other. The “lessons learned” are applicable to everyone. I highly recommend this book for anyone in business and in need of that inspirational boost we all need occasionally. If you don’t take away at least one way to improve your business or your personal life after reading this, you need to re-read it. I am very proud to know Mark and consider him one of the great coaches in my life.”
—Charlie Wallace, executive director, Quality Service Contractors

“Well-written and inspiring.”
—Gary Weidner, editor, Cleaner Times magazine

“Mark’s book reminds us that happiness and success are not a right, but rather A Simple Choice rooted in the chosen, conscientious, caring, and compassionate service of others.”
—Drew Cameron, president, HVACSellutions.com.

“This story will whisper to you throughout your day...and provide inspiration to be a steward to serve the higher good, while being successful and profitable in business and life. It allows us to find true balance and focus on what really matters. It reminds us that we are all in the "service" business, no matter what industry we work in.”
—Fred Kahn, comfort24-7.com

"A Simple Choice is a beautiful story of not only surviving the impact of life changing events, but also growing through the changes; an example of the positive effects that transpire from people we meet in life. They arrive when we are least expecting them, but seemingly when we need them the most; another extraordinary best-seller for Mark Matteson!" —Tammy Divis, Department of Social and Health Services, WA State

"We are all mere students in the classroom of life; our lesson plans include love, hope, faith and charity. We learn from each other and our mistakes; passing grades leave room for improvement; when we fail we must repeat the course. Mark’s book shows you how to get straight A’s!”
—Dorothy Reddy, executive director, New York State PHCC

“This inspiring book will challenge the reader to forgive the past, enjoy the present, and to reach for a brighter future. Mark has a unique way of challenging the reader to make a difference in the lives of others and to build their personal and professional lives on the rock-solid, timeless principle of the Golden Rule, do unto others as you would have them do unto you."
—Sam Wray, president, Wray Plumbing, Inc.

“This book teaches we are not an island unto ourselves, but we are interconnected with each other. We are all affected by each other’s adversities and accomplishments. I particularly enjoyed the principle of forgiveness displayed throughout the book.”
—John Woods, graphic designer, Shogren, Inc.

“This is a great story. I have had many Franklins show up in my life at different times! I am grateful for each and every one.”
—Dale Taylor, Dale's Heating and Air Inc.

“I love this book and each character you bring into the story with Michael and Franklin. I look forward to getting my hands on several cases when it is published and giving this book to everyone I know.”
—Michael Etchison, real estate entrepreneur

“WOW! A Simple Choice is amazing! Easy to read and loaded with insights into real life and business. I will get copies for my team. The ending is great. I look forward to reading the rest of your books.”
—Colette Milar, sales manager, Milani Plumbing & Heating, Burnaby, British Columbia, Canada

“A Simple Choice is a book for those who want to get the most out of themselves every single day and go to bed anxious for tomorrow. It takes work, it takes sacrifice, it takes guts, but it starts with attitude. Mark lays out the steps in an easy-to-follow path and he does it through an especially likeable character in Franklin. Savvy business people will use this book as a primer for their company's "university" and then reap (and share) the great results which will follow.”
—Mary Kellenberger, Nehlsen Communications

“Mark is the unique combination of business consulting, HVAC-specific knowledge, and gifted storyteller and writer. Add his message of inspiration. A Simple Choice is a special piece of work.”
—Carol Fey, author and speaker

“This seminar was worth every penny.  As a person, you are an inspiration.  The standing ovation told the whole story." 
Fred Thomas VP Service – The Baker Group

I will absolutely recommend this training to others!  I really liked the way you related to us on a personal basis.  I wish the seminar had been longer.  We will definitely have you back.
Rick Busby, Busby’s Air Conditioning, Augusta, GA

I would absolutely recommend this training to others!  I really liked the way you related to us on a personal basis.  I wish the seminar had been longer.
Jeff Faubion, Johnstone Supply

Super presentation!  I would recommend this training without reservation!  Do not change a thing!               
Gary Robinson, Johnstone Supply

“I really enjoyed Mark’s Attitude.  Thanks for knowing what matters in life!” 
Dominic Pinciotti, Heating & Cooling Wholesalers, Toledo, OH

“Mark backs up what he is teaching with personal experiences.”
Thomas Rechtin, Thomas Rechtin Company, Lexington, KY

“Fantastic presentation and presenter!  Your material and giftedness with people is what I liked the most.
 Ruth Ann Davis, VP Sales, Williams Manufacturing, Colton, CA

“The only presenter we have had that everyone gave a 10 to!”
 Charlie Walters, President, Gensco Distributors, Tacoma, WA

“The standing ovation said it all!  Great job Mark!                                    
Jeff Smith, VP Wrenn Handling, Columbia, SC

“I liked learning how to be a better listener and how to deal with an angry customer.  Excellent Session, Great job Mark!” 
Steve Coffin, VP, Frank Millard & Co.  Burlington, IA

“Your outstanding performance warranted a letter.  Your seminar was so well received that our Outside Sales Reps rated you EXCELLENT across the board.  You were the only speaker out of six to receive such high marks!  Your overall presentation made the time fly by.  We WILL be contacting you again next year.”                                    
 Pat Martin, Director of Sales and Marketing, Gensco/Albina Wholesaler

“This letter is to tell you how pleased we were with your Keynote speech at our conference in Phoenix.  I understand that Amana’s Wholesaler of the year has hired you to teach Sales Training to their contractor base.  It is my hope that other Amana dealers will follow Webb’s example.” 
John Allen, Training Manager - Amana

I would like to compliment you on your session this past Thursday in Oklahoma City.  Not only did you do a very effective job of “Edutaining” on the presentation subject, but also you reminded me to stop and assess goals and my relationships with friends and family.  Keep helping people, and thank you. 
Ron Chalfant – RSM - York

I just wanted to drop you a line and let you know what a pleasure and inspiration it was for me to attend your “Edutaining” seminar this past week in Norman, OK.  I am starting a Personal Journal.  Thanks again for a great experience.
Nick Gabris SM - York

I wanted to really thank you for your Edutaining “Presenting like a Pro” seminar. I have received nothing but positive feedback from the York Regional Sales force.  In all honesty, it is the “Best of the Best” seminars I have been to.  You kept us interested, entertained and involved…when can we sign you up for another 8 hours?  Thanks again.  As they say in Italia, “Mille Grazie.” 
Diego Stefani – RSM York Unitary Products Group

Money well spent!  
Wally Bonfe – Bonfe’s Plumbing and Heating

“In my experience of hosting training seminars, I have never witnessed the type of response that you generated.  After two solid hours of training, you asked if the audience was ready for a break.  The crowd erupted with a resounding “NO”!  You are truly a captivating, entertaining speaker!” 
Rod Toner – Marketing Director, CFM Corporation

“This is the best business education this company has ever invested in.”
 Randy Dec, Lakeside Industries Division Manager

“On behalf of the Bryant Corporation, I am writing to express our appreciation for your contribution to our recent Dealer Rally.  Your Customer Service Excellence Seminar was singled out for special praise.  I also like the way you handled the Keynote speech following dinner.  You delivered again.  Thanks for exceeding our expectations!”
Robert E. Carre’ – General Manager Bryant Corporation

“He kept us involved and role played.  He gave us practical experiences and tools to use that will improve our business and personal lives.  He is a very powerful speaker that will make you laugh and think, then act.”
Mickey Smith, Director of Marketing, Coleman

“Mark, thanks for coming to New Jersey.  Charlie Dunn (the client) thought you were terrific.  He received many compliments from the PSE&G personnel.”
 Tony Natale, York Distributor

“I am writing to let you know how much we enjoyed and appreciated  your keynote address and seminar Customer Service Excellence at the annual combined convention of PHCC Ohio and ACCA Ohio Chapters.  I only wish we had allowed more than two hours!”         
 Scott Robinson, President, ACCA Ohio Chapter

“Your seminar on Customer Service Excellence was the most motivating session our coworkers have ever attended.  I started to see immediate results the first morning after the session was over.  I would highly recommend this training for everyone in any organization.  It makes such an impact on individuals personally as well as professionally.  Thank you again.”
Trisha Woolridge, Treasurer, Woolridge Heating & Air

“Your commitment to our company and the transfer of Sales Skills has turned our company around.  We now enjoy over $600,000 a year in Service Agreements (up from $50,000 four years ago).  We enjoy steady cash-flow, planned work and double digit profits.  Thank you.  Have any prospective client call us anytime.”
David Indursky, President, Encon Mechanical, Ocean, NJ

I thought Mark’s seminar was an excellent!  I'm so glad I went.  His concepts apply to anyone at any level.  
Kip Jonas-Paul Bengel Company
  
I enjoyed Mark considerably.  He has a real flare of incorporating humor and getting his point across making four hours fly by. Everything he discussed was great, practical information.  As for me?  I am implementing most of his information already. 
Doug Brimley (Gunthorpe Plumbing and Heating Inc.)