Mark Matteson
Pinnacle Service Group
Raising the Bar in Organizations
Mark Matteson is an internationally known Speaker, Author and Consultant. He is the founder and President of Pinnacle Service Group, Inc., Lynnwood, WA. His clients include T-Mobile, American Honda Motors, Lynnwood Honda, York International, United Products Group, Honeywell, Carrier, Amana, Bryant, GE, MSCA, SMACNA, NYSERDA, PSE&G, Ferguson, Johnstone Supply, Comfortech/Contracting Business, PHCC, ACCA, and MCA.
Mark has been called A Street Scholar, an Idea Reporter an insightful Business Humorist. He is author of three books including the best seller, Freedom From Fear,” He is in great demand as a Keynote Speaker, Seminar Leader and Management Consultant on such topics as:
With over 29 years in the Service Industry, Mark is on the Editorial Advisory Board and a frequent contributor to Contracting Business. He has written for HVAC Insider and has been written about in The News for his unique and Profit Producing seminars. Mark inspires Manufacturers, Distributors and Service Organizations Nationwide to “Raise the Bar” to achieve higher levels of personal and professional performance.
What are people saying about Mark?
Dear Mark:
I want to thank you for the terrific classes you have instructed for me
and my dealers. I had 4 dealers in Milwaukee this week and they enjoyed
you very much.
Mark, for me attending the last THREE BTU classes you instructed has
been like a huge shot of adrenalin. Just as you have met & read about
people you admire, I put you at the top of my list of people who have
inspired me and continue to do so. Your lectures have helped me to
re-examine a lot of my goals both personal & professional! Thank You!!
Best regards, Ron Van Natter-York
"Mark, your presentation to the Johnstone Dealers was extremely well received. Thank you for all you do for us."
Matt Peterson, VP Sales & Marketing, York-UPG
“Your outstanding performance warranted a letter. Your seminar was so well received that our Outside Sales Reps rated you EXCELLENT across the board. You were the only speaker out of six to receive such high marks! Your overall presentation made the time fly by. We WILL be contacting you again next year.”
Pat Martin, Director of Sales and Marketing, Wholesaler
"I attended the recent Conditioned Air Association of Georgia conference in
Destin, FL. I spoke to you on a few occasions outside of the seminar. I want you to know what an impact that short period of time had on my life. I could tell from the moment I first spoke with you that you are a genuine person. You seem to care about each individual you speak with. At that annual meeting, my life changed."
Darrell Powell, Contractor
"Money well spent!!!"
Wally Bonfe, Bonfe’s Heating and Plumbing Service
"Thanks again for a fabulous day with our dealers. You did a great job with your Sales Training!"
Scott Sadlier, Johnstone Supply
"He kept us involved and role played. He gave us practical experiences and tools to use that will improve our business and personal lives. He is a very powerful speaker that will make you laugh and think, then act."
Mickey Smith, Director of Marketing, Coleman
"Mark thanks for coming to New Jersey. Charlie Dunn (the client) thought you were terrific. He received many compliments from the PSE&G personnel."
Tony Natale, York Distributor
"Thanks for your dedication to this industry. Your standing room only seminars at several Comfortech seminars have always been top rate as noted by the high acclaim noted on the evaluations. "
Mike Murphy, Contracting Business Magazine, Editor-in-Chief
“On behalf of the Bryant Corporation, I am writing to express our appreciation for your contribution to our recent Dealer Rally. Your Customer Service Excellence Seminar was singled out for special praise. I also like the way you handled the Keynote speech following dinner. You delivered again. Thanks for exceeding our expectations!”
Robert E. Carre’ – General Manager Bryant Corporation
Contact Mark Matteson:
c/o Pinnacle Service Group
206-697-0454
Fax 425.745.8981
6722 163rd Place SW
Lynnwood, WA 98037
Mark’s newest book, “Freedom from Fear FOREVER” is out!